Shipping & Returns


  • Shipping carrier is USPS (United Postal Service). 
  • Shipping/delivery estimates of product shipped within United States (excluding holidays) is 5-10 business days. Sometimes, there are delays. You can track your package via with your tracking number. It will take a few days to package your item, and then it will be sent out using the shipping options you selected during checkout. 
  • Shipping to an international address can take anywhere from 7-21 business days (or even longer)  Once your international order leaves the United States, you will be unable to track your order with the tracking number provided to you. Skintasy is not responsible for any custom fees imposed by your Country for international shipping and delivery. 
  • If item is damaged during shipping, we will send a replacement package at no additional cost to the customer.
  • If the address you provided is incorrect, and and items are returned to Skintasy, you will be charged for the cost of shipping to resend the package.  
  • If you have any questions or concerns regarding your order, please contact us at

Return/Refund Policy

  • As a new company, we do not accept returns or exchanges due to contamination reasons. 
  • Only regularly priced items qualify for a refund; unfortunately sale items are non-refundable.
  • There are certain situations where only partial refunds are available and these will be dealt with on a case-by-case basis.